Need Answers To Only Hartford Tickets Frequently Asked Questions?
If you wonder about Only Hartford Tickets or our ticket procedures, first look at our Frequently Asked Questions. If you have specific problems not addressed here, just phone our customer service line. Dial 860-590-2146 or fill out our support form.
When someone gets a ticket from a primary box office -- known as the primary ticket seller -- they have the option to resell that reservation to any other ticket seeker. Dealers in the secondary ticket market may include box office promoters, licensed ticket brokers, and firms, and people like you. Only Hartford Tickets gets its tickets from a leading ticket marketplace, and restricts results to only Hartford and neighboring areas so you will easily find the top tickets in your town.
The ”price based on demand” model runs the secondary market you could find that price points fluctuate over time. It’s not uncommon to see seats priced at under venue prices. You may also find hot tickets for shows that are sold out that could cost more money than the primary cost. The trick to the secondary ticket market is to check back often to find who’s coming to Hartford.
Depending on the transaction, you could collect your tickets in one of six ways:
Email: A PIN code will be e-mailed to you before the event, from which you can print your barcoded ticket. These e-tickets might need to be via My Ticket Tracker.
Mailed: The seller will send the tickets through Federal Express. Purchased tickets are guaranteed to get to you before start time, and you will have a FedEx tracking number once your package ship.
Will Call Office: Tickets will be waiting for you in the will call or main window.
Outside Pick-up: Tickets have to be procured at an outside location (no more than thirty minutes from the venue).
Paperless: The ticket seller will come and meet you at the event and walk you to the will call area.
Flash: The seller will send you a prepaid credit card that you will use at the event front gate. It will have the initial sale information and will give a viable receipt.
You can choose a different shipping address -- a street address or P.O. boxes -- for completed purchases placed with Only Hartford Tickets. However, on sales past $750, the ticket seller can refuse to mail to a separate address other than the billing address. Furthermore, sellers may ask for a signed authorization from the buyer if they need evidence that the different delivery address is valid.
Instant tickets generally become available to download and print after you complete your order. Please allow for processing time, which could take as much as one business day. You will receive a confirmation email showing you how to access your instant tickets.
To make sure you experience a great time in Hartford, all tickets come with a 100% Money Back Guarantee in the event that:
The seller never fulfills your order
The tickets arrive after the event commences
The venue deems your tickets unacceptable. (Confirmable evidence must be supplied by the venue as a written letter.)
The event was canceled and not rescheduled. (Refund does not include shipping costs.)
Tickets from Only Hartford Tickets are usually first-come, first-served. If your purchase is canceled mid-process, it means another customer submitted their order before you. In that case, you will have to return to that event and try ordering a different seat.
Sellers often are listing multiple groups of tickets and are able to book orders better if they don't put the seating numbers on the listings. Instead, you'll find general rows and sections to pick from. Rest assured that your seats will all be with each other unless shown in the description.
Because this is a resale forum, the original purchaser's name will be on the ticket instead of yours. However, you will still be let into the event because it's the bar code that's required for entry.
To avoid ticketing scams, the majority of tickets are unique units. Therefore, if your tickets get stolen, lost, or ruined you can contact the seller to see if it is possible to replace lost tickets. However, sales cannot be refunded.
If an event is permanently called off, you qualify for a full reimbursement (shipping not reimbursed). If the event is put off and rescheduled for another time, your tickets will be applied to the new date.